Troubleshooting the Internet Service Connection
If your router is unable to access the Internet, check that the Internet connection is working, and
then check that the wireless router can get an Internet address.
Internet Connection
First verify that your cable or ADSL modem has a successful connection. The cable or ADSL
modem status lights indicate if the modem connection is successful or not. Check your modem
documentation or call your Internet service provider for help with verifying that the modem has a
successful connection.
Wireless Router Internet Light is Green or Blinking Green
If your Internet light is green or blinking green, then you have a good Internet connection, and
your wiring is correct.
Wireless Router Internet Light Off
If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or
ADSL modem, and that both the modem and wireless router are turned on.